Guests are expected to treat the chalet with care and respect, as it is a private property. This means avoiding any activities that could damage the property or its furnishings.
Checking In and Out
Check-in: Available from 4:00 p.m. onwards. This allows adequate time for the chalet to be cleaned and prepared for your arrival.
Check-out: Must be completed by 11:00 a.m. to allow time for cleaning and preparing for the next guests.
Self check-in: Instructions for accessing the chalet via a lockbox will be provided, allowing flexibility in arrival time.
During Your Stay
Maximum Guests: Limited to 10 to ensure the comfort and safety of all guests.
Pets: Allowed, but guests must inform us about their pets in advance, and additional cleaning fees may apply.
Parties/Events: Prohibited to maintain the peaceful ambiance of the chalet and its surroundings.
Commercial Photography: Permitted, but should be informed in advance.
Smoking: Not allowed inside to ensure a healthy and pleasant environment for all guests.
Safety & Security
Climbing or Play Structure: Please be aware that there is a structure on the property which is not suitable for climbing or play, to avoid accidents.
Security Camera/Recording Device: A camera is installed to cover the parking area only, ensuring the safety of your vehicles. It does not intrude on the chalet’s private spaces and records only during your stay.
Carbon Monoxide Alarm: Installed for your safety to detect any harmful carbon monoxide levels.
Smoke Alarm: Installed to alert in case of fire, ensuring your safety.
Stairs: Guests must be aware that they will need to climb stairs to access certain parts of the chalet.
Guest Declaration: Guests are responsible for declaring the correct number of guests and any pets. This is crucial for safety and accommodation arrangements.
Pet Fees: Additional charges for pets may be applied to cover extra cleaning costs.
By adhering to these detailed terms and conditions, guests can ensure a safe, comfortable, and enjoyable stay at Chalet Zain